Shipping Policy

At Velaris Studio, we strive to process and deliver your orders quickly and securely.

Processing Time

All orders are processed within 1 business day after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

The estimated delivery time is 5 to 10 business days from the shipping date.

Please note that delivery times are estimates and may vary due to external factors such as weather conditions, high shipping volumes, carrier delays, or circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and will be displayed before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.

Shipping Address

It is the customer’s responsibility to provide a complete and accurate shipping address. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Delivery Delays

While we do our best to meet estimated delivery times, we cannot guarantee exact delivery dates. We are not liable for delays caused by third parties or circumstances beyond our control.

Lost or Damaged Packages

If your order arrives damaged or you believe it has been lost in transit, please contact us through the CONTACT US section within 7 days of the estimated delivery date so we can assist you in resolving the issue.

Contact Information

For any questions related to shipping, order status, or deliveries, please contact us through the CONTACT US section.