Privacy policy
Última actualización: 23 de junio de 2026
VelarisStudio operates this store and website, including all related data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). VelarisStudio uses Shopify technology to power and deliver the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in any other transaction through the Services, or when you communicate with us by any other means.
In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and how your personal information is collected, used, and disclosed as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to any information that identifies you or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified information that cannot reasonably identify you.
Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including credit card numbers, debit card details, payment account details, transaction information, payment methods, and payment confirmations.
- Account information, including username, password, security questions, preferences, and settings.
- Transaction information, including items viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled, as well as your order history.
- Communications with us, including information you provide when contacting customer support.
- Device information, including browser type, IP address, network connection, and unique device identifiers.
- Usage information, including how and when you interact with our Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, such as when you create an account, place an order, or contact us.
- Automatically through the Services, including through cookies and similar technologies.
- From our service providers, when they collect or process information on our behalf.
- From business partners and third parties.
How We Use Your Personal Information
We may use your personal information for the following purposes:
To Provide, Personalize, and Improve the Services
This includes processing payments, managing orders, remembering preferences, facilitating returns or exchanges, and providing personalized shopping experiences.
Marketing and Advertising
We may send promotional emails, SMS, or mail, and display advertisements about our products or services.
Security and Fraud Prevention
We use your personal information to verify accounts, secure transactions, and detect fraudulent or illegal activities.
Communication
To provide customer support, respond to inquiries, and maintain our relationship with you.
Legal Compliance
To comply with legal obligations, respond to legal requests, and enforce our policies.
How We Share Personal Information
We may share your personal information in the following circumstances:
- With Shopify, service providers, and third parties who provide services such as payment processing, IT support, analytics, shipping, and customer service.
- With marketing and advertising partners to provide targeted advertising.
- When you direct or consent to sharing.
- With affiliates within our corporate group.
- In connection with a business transaction such as a merger, acquisition, or insolvency.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services.
To provide and improve the Services, information you submit may be transferred to Shopify and third parties that may be located in countries outside your own.
Shopify may also process information collected from your interactions with our store, other merchants, and Shopify’s platform to support advanced features and improve services.
For more information about how Shopify uses your personal information, please visit Shopify’s Consumer Privacy Policy.
Third-Party Websites and Links
Our Services may include links to third-party websites. We are not responsible for the privacy or security practices of those websites. We encourage you to review their policies before providing any information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from minors.
If you believe a child has provided us with personal information, please contact us so we can delete it.
Security and Data Retention
No security system is completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Right to access your personal information.
- Right to request deletion of your personal information.
- Right to correct inaccurate information.
- Right to data portability.
- Right to object to the sale or sharing of personal information for targeted advertising.
You may also unsubscribe from marketing emails at any time by clicking the unsubscribe link.
If you reside in the UK or EEA, you may also have the right to:
- Restrict or object to processing.
- Withdraw consent at any time.
To exercise your rights, please contact us through the CONTACT US section.
Complaints
If you have concerns about how we handle your personal information, please contact us through the CONTACT US section.
Depending on your location, you may also have the right to file a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence.
Where required, we use approved legal mechanisms such as Standard Contractual Clauses (SCCs) to protect your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.